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Motorola India

Voice AI Assistant

Experience Voice Support

Get instant answers about your Motorola device.

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Transform Customer Engagement with Voice AI

Support should be as smart as your phone. Motorola India's Voice AI assistant brings instant, human-like conversations to customer service. Troubleshoot issues, check warranty status, find service centers, and explore new devices — all through natural voice interactions. No apps to navigate, no menus to explore, no wait times.

Speak. Solve. Smile. Experience the future of support where customers simply talk, and the AI assistant handles everything — from diagnosing battery issues to scheduling repairs. Available 24/7, always instant, completely effortless.

Why Voice AI Matters for Smartphone Support

The Problem: Complex Devices, Frustrated Users

  • Troubleshooting is hard — describing technical issues over chat or finding the right FAQ is difficult
  • Service center anxiety — "Where is the nearest center?" "Is my part in stock?" — uncertainty causes stress
  • Call centers overwhelmed — repetitive queries about warranty and basic settings consume agent time

The Solution: Conversational Support That Just Works

Voice AI removes all friction. Customers speak naturally — "My battery is draining fast" "Where can I fix my screen?" — and get instant, personalized answers. No typing, no searching, no waiting.

What the Voice AI Assistant Does

1. Instant Troubleshooting

Customer: "My phone is heating up while charging."

AI Assistant: "I can help with that. Is this happening with the original charger provided in the box?"

Customer: "Yes, the original one."

AI Assistant: "Okay. It's normal for the device to get slightly warm during TurboPower charging. However, if it's too hot to touch, please unplug it immediately. I can help you run a diagnostic test or schedule a service appointment. Which would you prefer?"

2. Service Center Locator & Booking

Customer: "I need to replace my screen. Where is the nearest service center?"

AI Assistant: "I can find that for you. I see you are calling from Indiranagar, Bangalore. The nearest authorized service center is in Domlur, about 2km away. They are open until 8 PM today. Would you like me to book an appointment for you to avoid waiting?"