Shobha Builders
Property Inquiry Agent
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Voice AI for Premium Real Estate: Luxury Concierge at Scale
Premium properties require premium service. Shobha Builders' ₹2-5 crore apartments demand high-touch engagement. Sales teams manually call hundreds of leads, but 70% aren't qualified. Serious buyers expect instant responses and personalized attention.
Voice AI delivers luxury concierge service at scale. Intelligent agents qualify leads based on budget and requirements, provide detailed project information, schedule exclusive site visits, and maintain consistent premium brand messaging—increasing qualified leads by 2.5x while saving sales teams 60% of their time.
Detailed Use Cases & Automation Workflows
1. Premium Lead Qualification & Budget Matching
Challenge:
Shobha's sales team receives 500+ inquiries monthly. Only 30% have the budget for ₹2-5 crore properties. Sales executives waste time on unqualified leads instead of closing high-value deals.
Voice AI Solution:
Qualification Call: "Hello Mr. Reddy, thank you for your interest in Shobha Dream Acres. I'd love to help you find your perfect home. May I ask a few questions to understand your requirements better?"
Budget Assessment:
• "What's your budget range?" → ₹3-3.5 crores
• "How many bedrooms?" → 3 BHK
• "Preferred location?" → North Bangalore
• "Timeline to purchase?" → Within 6 months
Perfect Match:
"Excellent! Based on your requirements, I recommend our Shobha Dream Acres project in
Devanahalli:
• 3 BHK, 1,850 sq ft
• Price: ₹3.2 crores (fits your budget perfectly)
• Possession: December 2025
• Amenities: Clubhouse, pool, gym, landscaped gardens
I'm sending you the floor plans, pricing, and a virtual tour link via WhatsApp."
2.5x
Qualified Leads
60%
Sales Time Saved
₹3.2Cr
Avg Deal Size
2. Exclusive Site Visit Scheduling & VIP Treatment
Voice AI Workflow:
Site Visit Invitation: "I'd love to
show you the property in person. We offer exclusive site visits with our senior sales
consultant. Available slots:
• Saturday 11 AM (with complimentary breakfast)
• Sunday 3 PM (with high tea)
Which works better for you?"
VIP Confirmation:
"Perfect! I've scheduled your exclusive site visit for Saturday at 11 AM. You'll meet Mr. Arun
Kumar, our senior consultant. I'm sending you:
• Google Maps location
• Parking instructions
• What to expect during the visit
• Checklist of questions to ask
A reminder call will come 1 day before your visit."
- ✅ 85% site visit show-up rate (vs. 60% manual)
- ✅ Premium brand experience maintained
- ✅ Sales team focuses only on hot leads
3. Post-Visit Follow-Up & Closing Assistance
Voice AI Solution:
Next Day Follow-Up: "Hi Mr. Reddy, I hope you enjoyed your site visit yesterday. What did you think of the property?"
Objection Handling:
• "Price is slightly high" → "I understand. We have a limited-time offer: ₹10 lakh discount
+ free modular kitchen worth ₹5 lakhs if you book this month."
• "Need to discuss with family" → "Of course! Would you like to bring your family for
another visit? I can arrange a private viewing."
• "Comparing with other projects" → "Smart decision! Let me send you a comparison sheet
showing Shobha's advantages: location, amenities, builder reputation, resale value."
Booking Assistance: "Ready to book? I can connect you with our sales manager right now to reserve your unit. We only have 3 units left in this configuration!"
35%
Conversion Rate
3 days
Avg Decision Time
100%
Brand Consistency
Technical Capabilities & Real Estate Integrations
🏢 Property Database
Real-time inventory, pricing, floor plans, and availability. Instant property recommendations based on budget and preferences.
📅 Calendar Integration
Automated site visit scheduling with sales consultants. Google Calendar sync and SMS reminders.
💬 WhatsApp Automation
Floor plans, virtual tours, pricing sheets, and payment plans sent via WhatsApp after qualification.
📊 Lead Scoring
ML models score leads based on budget, timeline, and engagement. Hot leads prioritized for sales team.
🎥 Virtual Tour Integration
360° property tours, drone videos, and sample flat walkthroughs sent to qualified leads.
📧 CRM Integration
Automatic lead updates in Salesforce/Zoho. Full conversation history and qualification notes synced.
Overall Impact: Premium Real Estate Automation
2.5x
Qualified Leads
60%
Sales Time Saved
85%
Site Visit Show-Up
35%
Conversion Rate
100%
Brand Consistency
₹3.2Cr
Avg Deal Size